tale of two airlines

they look at you with disdain
another one to complain
as you stand there in line
glancing up at the time

will you make it this flight
or must you stay overnight
will they make your trip memorable
or you wish it was forgettable

with grace and a smile
it might be a while
but a scowl and a frown
they’ve already let you down

dr jekyl and mr hyde
there are always two sides
we have a bed for you tonight
sorry…you’ll have to miss your flight.